Corporate & Social Responsibility

The big challenge.

If you ask our people, they’ll be the first ones to tell you that we're a business that's all about fun. They’ll also tell you that we take our responsibilities very seriously – whether they’re to our guests, our employees, the creatures in our care, or the environments and communities in which we operate. Merlin in the Community is our corporate social responsibility programme and we work on both a local and Group level to help make a difference to people's lives.

Centrally, our activities are focused on our own charity, Merlin's Magic Wand, and our work in Animal Conservation and Welfare. At Chessington World of Adventures Resort, the latter is a big part of what we do. In fact, to celebrate the Zoo’s 80th birthday, we set up the Chessington Conservation Fund (CCF). Supporting the work of charities like The World Land Trust, the European Association of Zoos and Aquaria and the Surrey Wildlife Trust, the CCF will raise money to help protect the future of nature and wildlife – both locally and worldwide.

Additionally, each attraction works with its local community, strengthening our ties with them. We’ve also made great strides in identifying ways to cut our carbon footprint, to improve our water consumption and recycling efforts, and to agree ethical terms and conditions with all of our suppliers.