FAQs

Ask away.

So what else would you like to know before you apply? We’ve put together a list of the questions we usually get asked – but if you want to know anything else, feel free to get in touch.

Go to Job search & apply and search our current vacancies. Click on a role that interests you, read the job information and, if it sounds right, click on the ‘apply now' button. Then complete the online application form. Simple.

Our vacancies change often so please don't give up if your dream job isn't there. Permanent roles will become available throughout the year, and our peak seasonal recruitment typically opens for application in December. We also recruit around March/April for our peak summer period and September for our Halloween festivities.

You can also search for a role at one of our other attractions by clicking on the relevant logo on the scrolling banner at the bottom of the page.

The time it takes is really up to you. The more comprehensive you make your application, the easier it is for us to ascertain whether you are the right fit. We receive a high volume of application for the roles available, so this is your chance to dazzle us with your skills and enthusiasm.

It is advisable to have the following information to hand: Personal Details; Education; Employment History and references.

You’ll receive an email immediately confirming we’ve received your application. From here, we then aim to contact you again as soon as we can, but during peak recruitment times, this can range from anything from two to six weeks.

Yes – we’ll contact you either way to let you know whether or not you’ve been successful.

You’ll normally need to come along to an Assessment Centre and/or an interview, depending on the role. In fact, for some positions, you might have a few interviews. Please see Our recruitment process for more information.

It varies from role to role, but you’ll probably complete short exercises in teams and attend an interview. It’s the ideal way to find out more about what it’s like to work for us, and for us to find out more about you. Assessment Centres help us select the right people for the business, and should be fun for you too. See Our recruitment process for more information.

Wear clothes that show you’re serious about creating a great impression for our guests. You don’t have to wear a three-piece suit, but leave the jeans, trainers and sportswear at home.

We usually phone or email within two weeks of your interview or Assessment Centre to let you know whether or not you were successful.

If you’re in a customer-facing role you’ll wear a uniform – and, of course, in some character-based roles you’ll get to wear a costume. Our dress code in all non-uniform areas is fairly flexible, yet smart/professional.

Shifts vary depending on the role and department, but with seasonal and permanent roles on offer, and lots of shift patterns to choose from, there’s sure to be something that fits around your other commitments. We’ll agree shifts with you at recruitment stage, but to give you an idea they range from full-time to part-time, from a traditional five-day week to just Saturdays and Sundays, and if you just want to work a few hours a day during weekdays, that’s possible too.

All areas of Merlin have their own social clubs that hold events throughout the year. After work drinks and department nights out are also popular. Our Resort social club runs regular events and membership entitles you to a whole host of discounts.

Yes! We’ll issue you with a pass and tickets that allow you (and your friends and family) to enjoy many of our fabulous attractions and Theme Parks for free or at a great discount.

The right to work in the UK is essential if you want to join us. You must bring proof of your right to work in the UK when you come in for an interview. For a full list of relevant documents, click here.