FAQs

So what else do you need to know about Chessington World of Adventures, before you make the decision to apply? Here's a list of full and helpful answers to the questions we're most commonly asked.

How do I apply for a position?

Details of our current vacancies can be found by going through to the Job Search & Apply section of this site. Having conducted a search click on the role in which you are interested. You will then be able to read the relevant job advert.

If the job sounds like the one for you, click on the ‘apply now' button. You will then be able to complete the application form on-line.

Our vacancies change frequently so please don't give up if your dream job isn't available now! If you are interested in a position at one of our other attractions you can search for their current vacancies by clicking on the links to their individual websites found at www.merlinentertainments.biz.

How long does it take to fill out an online application form?

The time it takes is really up to you, the more comphrehensive you make it the better information we have on you and whether you are the right person for us. We do have lots of applications so its really down to you to dazzle us with your skills and willingness to join us.

What information will the online application ask for?

Its really helpful if you have a previous CV, as most of the information you have on it can be copied and pasted into our form. If you don't have one at hand or its a little out of date then we would reccommend having the following information to hand:

Personal Details
Education
Employment History
References

What happens once I apply?

You will automatically receive an e-mail confirming receipt of your application, so you can be sure we have got it. You can then expect to hear from us again within the next 14 days. During this time we will be busy looking at all applications that have been received and will contact you as soon as we can. At peak times this will be closer to the 14 days, however where we can it will be within just a few days.

Will I know if I have been unsuccessful once I have applied?

Yes – we will contact you either way to confirm whether or not you have been successful. Competition is fierce so we sadly have to turn away many applications. If you feel you may have been just piped to the post then keep looking on our website for other opportunities because we quite often have vacancies crop up.

What is the selection process?

Successful applicants will normally be required to attend either an assessment centre and/or an interview. Find out more at Our Process.

What happens at an assessment centre?

You will be required to complete short exercises in teams and attend an interview. This shouldn't take any longer than 2 hours, maximum. This is the ideal opportunity for you to find out more about what it is like to work for us, and for us to find out more about you. They are designed to help us select the right people for the business, and should also be enjoyable for you too!

What happens after an assessment centre or interview?

Once again we will contact you to confirm the outcome.

What is the dress code at the assessment centre?

We'd say smart/casual but remember you're trying to make a first impression!

Why should I work for you and not the competition?

Wherever you are working within The Merlin Group, you are part of a company at the leading edge of the leisure and tourism business. We offer a highly rewarding, fun and motivating working environment and create opportunities and challenges for our employees to fulfil their potential and feel part of the company's success. We also offer a range of permanent and temporary roles in various areas of the business to suit the needs of different people.

What is the dress code?

Within our customer facing roles you are required to wear a uniform. We operate a fairly flexible policy on dress code in all non-uniform areas. In some roles you may even get the chance to wear a costume!

What will my shifts be?

Shifts vary according to the position and department. These will be agreed at the recruitment stage.

Is it a very formal environment to work in?

How can we be when it's our mission to provide fun? We firmly believe that if you enjoy your time working here our customers are much more likely to have an enjoyable time too! Without a doubt the roles can be very hard and demanding - it takes a special kind of person to be as friendly and positive at the end of the day as they are at the beginning! Our teams of staff are welcoming, committed, and believe in supporting each other to get the job done. Remember there'll be plenty of people in the same boat as you! Additionally, all of our managers operate an open door policy, so there's always someone to talk to if you need to!

What is the company social scene like?

All attractions have their own social clubs and hold social events throughout the year. After work drinks are also popular! Past events include; hypnotist nights, summer ball, 5 a side football tournament, BBQ's, get your own back nights and many more….

Will I get free tickets?

Yes! Staff are issued with a pass enabling them, their friends and family to experience many of our fabulous attractions and theme parks.

I need a work permit to work in the UK. Can I still apply?

Eligibility to work in the UK is a prerequisite for employment with The Merlin Group. You will need to provide proof of right to work in the UK when you come in for an interview. To view a full list of appropriate documentation please click here.

Are there any age restrictions?

Not really. But particular local by laws require us to ask anyone that wants to be a ride operator to be 18, and if your job involves driving then you'll need to be at least 17 and hold a valid driving licence.

I'm at school doing my GCSE's, can I still apply?

Yes, but because you are in your final year you will have to apply for a child worker permit, our local council requires notification from you that you wish to work for us, this is because you are in a crucial schooling year. This also means there are restrictions on your working times eg. On Sundays you can only work for a maximum of 2 hours from between 7am – 7pm. We can provide the necessary form containing our parts and you just fill in the rest.

Further questions?

If you have any further questions then please email them to us and we will endeavour to respond as quickly as we can.